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Let’s start afresh!

    Please create a fresh new account with us

    Our new website will allow us to continually provide you with great new digital features for browsing and shopping all our products - across our website and new mobile apps. This also includes a brand new account section to view and manage all your new orders with ease. You'll need to create a new account on this new site.

     

    FAQs

    Why can’t I access my old account? Why does my existing username and password not work?
    You will need to create a new account for the new website to access all the features. You can use the same username and password to create a new account if you wish.

    How can I track or manage my existing order?
    Simply drop us a message through live chat (or any other preferred method of contact) and we’ll be happy to help you with any queries about your order.

    What if I want to access my old orders?
    Simply drop us a message through live chat (or any other preferred method of contact) and we’ll be happy to help you dig out any of your previous orders.

     

    If you have any queries, please don’t hesitate to contact Customer Care, either using the live chat link to the right or by contacting us via the usual methods (click here). Or if you’re ready to start a fresh new journey with us....

     

    Click here to create a new account and start shopping with Lush

     

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