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Contact Us

    PLEASE NOTE: Due to the COVID lockdowns impacting our operations, phone support is temporarily unavailable and we are working hard to resolve this as soon as possible. Please reach out via email or live chat in the meantime, and our Customer Care team will be happy to help. 

    Live Chat

    Click the 'chat with us' icon to the right

    Customer Care

    0800 587 469

    [email protected]

    Customer Care/Live Chat Opening Hours

    Monday to Friday 11:30am-6:30pm NZST

    Saturday to Sunday Closed

    Post Address

    Attn: Lush Customer Care
    162 Foundry Road
    Silverdale Auckland 0932
    New Zealand

    Press Office

    If you are a journalist and have a press enquiry, please contact:

    [email protected]

    Lush Charity

    If you have an enquiry about applying for a grant from Charity Pot, contact:

    [email protected]

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