COMPLIMENTARY CUPP DRINK WITH PURCHASE OF A MOOMINS X LUSH PRODUCT (July 2026)

UK (EXCLUDING IRELAND) PROMOTION TERMS AND CONDITIONS

1. The Promotion: Subject to these Promotion Terms and Conditions ("Terms"), an Eligible Participant can make a purchase of one (1) or more products from the Eligible Product Range in person at the Participating Stores during the Promotion Period and receive a Complimentary Drink. 

By taking part in the Promotion, you agree to be bound by these Terms. It is a condition of participation in the Promotion that all Terms are accepted as final.

2. The Promoter: This Promotion is organised by Lush Retail Limited, a company registered in England and Wales, with registered company number 03084750 at registered office address 29 High Street, Poole, Dorset, BH15 1AB ("LUSH", "us", "our" or “the Promoter”).

3. Accepting the Terms and Conditions: By participating in this Promotion at the Participating Store, you also agree to be bound by the terms and conditions at that store. If there is a conflict between these Terms and any of the other terms and conditions mentioned above, these Terms will take priority.

4. In the event of any dispute regarding the Terms or the conduct of this Promotion, the decision of LUSH shall be final, and no correspondence or discussion shall be entered into.

5. Your attention is drawn in particular to the limitations of liability contained in these Terms.

6. Promotion Period: This Promotion is available from 23rd July 2026 to 25th July 2026 during the opening hours of the Participating Stores.

7. Territory: UK excluding Ireland

8. How to Participate: An Eligible Participant can make a purchase in person at the Participating Stores during the Promotion Period of (1) product from the Eligible Product Range and receive a Complimentary Drink. 

9. Eligible Product Range: The official Moomins x Lush collaboration products.

10. Complimentary Drink: One (1) non-dairy Vanilla Matcha Latte (RRP £4.70) or one (1) non-dairy Brown Sugar Matcha Latte (RRP £4.70) or one (1) non-dairy Strawberry Milk Tea (RRP £5.70). 

11. A maximum of one hundred (100) Complimentary Drinks will be available per day.

12. Participating Stores: Oxford Street, Liverpool and Glasgow retail stores. 

13. How can I contact the Participating Store? Contact details can be found here: https://www.lush.com/uk/en/shops/. Please note that the Participating Store opening times may be different to its usual opening times during the Promotion Period. Please check the opening times of the Participating Store before travelling to participate in the Promotion. 

14. Eligible Participants: This Promotion is open to members of the public who are at least 18 years of age. This does not include:

a. employees of the Promoter or its holding or subsidiary companies, 

b. employees of agents or suppliers of the Promoter or its holding or subsidiary companies, who are professionally connected with the promotion or its administration; or 

c. members of the immediate families or households of (a) and (b) above.

15. Other Promotions: This Promotion is not valid in conjunction with any other offer or promotion. 

16. Promotion Limit: The Promotion can only be used once per Eligible Participant during the Promotion Period. 

17. No cash alternative: The offer is not exchangeable for cash or for any other LUSH product or for any LUSH gift card. 

18. Returns: Returns and refunds will be dealt with in line with Lush’s returns and refunds policy: https://www.lush.com/uk/en/faq/returns-and-refunds.

19. Your Legal Rights: Nothing in these Terms shall affect any participant's legal rights including all rights in respect of refunds or replacements for products which are faulty, not fit for purpose or not as described.

20. Subject to Availability: This Promotion is subject to availability and whilst stocks last. 

21. LUSH reserves the right to cancel the Promotion or amend the Terms without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside LUSH's reasonable control.

22. LUSH and the Participating Store reserve the right to disqualify a participant or ask a participant to leave the Participating Store if there are reasonable grounds to believe that any person is not eligible for any reason or for any other lawful reason, including unruly behaviour or failure to comply with these Terms.

23. Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, LUSH reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.

24. Limitation of Liability:

a. Subject to clause 24(b), LUSH and its group companies accept no responsibility for any damage, loss, injury or disappointment suffered by any person as a result of their participation in this Promotion, their attempted participation or their acceptance of any product.

b. Nothing in these Terms shall exclude LUSH’s liability for death or personal injury as a result of its negligence, or for fraud or fraudulent misrepresentation, or for any other liability which may not be lawfully limited or excluded under English law.

c. By participating or attempting to participate in this Promotion, participants agree that LUSH shall not bear any liability for: the loss, theft or misuse of any product; or any damage in any way attributable to this Promotion or the attempted participation in this Promotion, subject to clause 24(b).

25. No Waiver: Any failure on any occasion by LUSH to enforce a Term is not a waiver of that Term.

26. Governing Law and Jurisdiction: This Promotion and these Terms will be governed by English Law and, subject to any right you may have as a consumer to select jurisdiction, any disputes will be subject to the jurisdiction of the Courts of England and Wales. This Promotion and any location on which these Terms are posted are only intended to be accessed from the UK (excluding Ireland). LUSH does not make any representation that materials relating to this Promotion are appropriate or available for use at any other territory. Access to them from territories where their contents are illegal is strictly prohibited. If you view these Terms from other territories you are responsible for compliance with all local laws.

27. How to contact LUSH: LUSH can be contacted in relation to this Promotion by emailing LUSH UK&I Customer Care at: [email protected].