Contact Us

    Personalised shopping and phone orders

    You can easily contact us to place an order over the phone and even enjoy a personalised shopping experience with one of our expert Customer Care team members. Call us on (+44) 1202 930051.

    Live Chat Click the 'chat with us' icon to the right

    Customer Care

    Phone: (+44) 1202 930051

    SMS:(+44) 2033 229415

    Email: [email protected]

    Customer Care/Live Chat Opening Hours

    Monday to Friday 8:00am-7:00pm GMT

    Saturday 9:00am-5:00pm

    Sunday 10:00am-4:00pm

    Bank Holidays 10.00am-4.00pm

    Easter Sunday, Christmas Day, New Year's Day - Closed

    *** Please note our opening times vary over the festive period ***

    Post Address

    Lush Customer Care Poole Quay

    Unit 21-22 Dolphin Quays

    Poole Dorset

    BH15 1HU

    United Kingdom

    Press Office

    If you are a journalist and have a press enquiry, please contact:

    Email: [email protected]

    Phone: 0207 434 3948

    For press enquiries relating to Mark Constantine OBE, please email: [email protected]

    Lush Charity

    If you have an enquiry about applying for a grant from Charity Pot, contact: [email protected]

    Phone: (+44) 01202 641001

    Homepage - Contact Us