Contact Us

Personalised shopping and phone orders

You can easily contact us to place an order over the phone and even enjoy a personalised shopping experience with one of our expert Customer Care team members. Call us on (+44) 1202 930051.

Live Chat Click the 'chat with us' icon to the right

Customer Care

Phone: (+44) 1202 930051

SMS:(+44) 2033 229415

Email: [email protected]

Customer Care/Live Chat Opening Hours

Monday to Friday 8:00am-7:00pm GMT

Saturday 9:00am-5:00pm

Sunday 10:00am-4:00pm

Bank Holidays 10.00am-4.00pm

Easter Sunday, Christmas Day, New Year's Day - Closed

*** Please note our opening times vary over the festive period ***

Post Address

Lush Customer Care Poole Quay

Unit 21-22 Dolphin Quays

Poole Dorset

BH15 1HU

United Kingdom

Press Office

If you are a journalist and have a press enquiry, please contact:

Email: [email protected]

Phone: 0207 434 3948

For press enquiries relating to Mark Constantine OBE, please email: [email protected]

Lush Charity

If you have an enquiry about applying for a grant from Charity Pot, contact: [email protected]

Phone: (+44) 01202 641001