FRIENDS OF LUSH - FREE GIFT WITH AFFILIATE LINK PURCHASE (September 2026) SALES PROMOTION TERMS AND CONDITIONS

1. Introduction (when does this Promotion run from?)

These terms and conditions (the “Terms”) apply to the ‘Friends of Lush Referral – Free

Gift Sales Promotion’ running from 00:01 BST on Thursday 3rd September 2026 until

23:59 BST on Tuesday 29th September 2026 (the “Promotion Period”) available on

Lush’s UK website and on the LUSH mobile application, whilst stocks last and subject to

availability.

2. Who is the Promoter?

Lush Retail Limited a company registered in the United Kingdom with company number

03084750, whose registered office is at 29 High Street, Poole, BH15 1AB (the

“Promoter”).

3. What is the Promotion?

3.1. Customers who make an eligible purchase of £15 or more excluding delivery fees

on Lush’s UK website or app, for home delivery only, after clicking through from a

Friends of Lush affiliate link during the Promotion Period will receive a Free Gift. There

are 600 Free Gifts available.

*Please note that purchasing e-gift cards, the LUSH Delivery Pass, Lush Kitchen

Subscription, Fresh and Flowers Subscription and Collaboration products does not

count as purchase of products and will therefore not be eligible for participation in the

Promotion.

*Orders placed for collection are not eligible for participation in the Promotion.

3.2. There is one (1) Free Gift per eligible customer order, which will be a Sticky Dates

Lip Scrub (25g).

3.3. The Free Gift cannot be exchanged or transferred and there is no cash alternative.

4. How do I participate in the Promotion?

4.1. To participate in the Promotion, participants must place an eligible order of £15 or

more excluding delivery fees on the LUSH UK website or app, having clicked through

from an official Friends of Lush affiliate, during the Promotion Period. The Free Gift will

automatically be added to eligible orders without the need to enter any code or place

the product in your basket.

4.2. Participants who make purchases outside the Promotion Period will not be eligible

to participate in this Promotion.

4.3. The Promoter will not accept responsibility for orders that are lost, or where the

system has not recognised the customer having landed on the Lush website / app via a

Friends of Lush affiliate, regardless of cause, including, for example as a result of any

equipment failure, technical malfunction, systems, satellite, network, server, computer

hardware or software failure of any kind.

4.4. Receipt of a Free Gift will not incur you additional delivery costs.

4.5 The Promotion is whilst stocks last and subject to availability.

4.6. By participating in the Promotion, all participants will be deemed to have read,

accepted and be bound by these Terms and any other requirements set out in the

promotional material for the Promotion (in the event of a conflict, the requirements set

out in the promotional material will take precedence), as well as all applicable laws and

regulations, including without limitation those governing copyright, content, defamation,

privacy, publicity and the access or use of others’ computer or communication systems.

4.7. The Promoter accepts no responsibility for the Free Gift being lost, damaged or

delayed in the post.

4.8. For help with participating in the Promotion, please visit our Customer Care Help

Centre: https://www.lush.com/uk/en/faq/contact-us.

5. Who is eligible to participate?

5.1. The promotion is only available to customers residing in the UK, purchasing from

the UK on the LUSH website or mobile app aged 18 years or over.

5.2. Sorry, you are not eligible to participate in the promotion if you are:

(a) employees of the Promoter and its associated companies or group companies;

(b) anyone professionally associated with the Promotion; or

5.3. The Promoter reserves the right at its sole discretion to disqualify from further

participation in the Promotion any individual it has reason to believe is tampering with

the operation of the Promotion, or to be acting in any manner deemed by the Promoter

to be in violation of these Terms, relevant laws and/or regulations and/or third party

rights.

6. Limitation of Liability

6.1. The Promoter is not responsible for any damage or loss suffered by any participant

where such damage or loss was not, at the time the entry into the Promotion was made,

a reasonably foreseeable consequence of a breach of these Terms, or where the

Promotion does not run as planned.

6.2. The Promoter will not be held responsible for the failure to fulfil the obligations of

third parties involved in this Promotion, although the Promoter will always endeavour to

minimise the effect to the participants of any such failure.

6.3. Nothing in these Terms shall operate to exclude the Promoter’s liability:

(a) for death or personal injury as a result of its negligence;

(b) for fraud; or

6.4. This promotion is in no way sponsored, endorsed, administered by or associated

with any media platform through which you learnt about the promotion. The Promoter is

solely responsible for administering the promotion.

7. Data Protection and Publicity

For information relating to the Promoter’s privacy policy please contact the Promoter

directly or visit the LUSH Privacy Policy in your LUSH app or by visiting the Privacy

Policy for your country: https://www.lush.com/uk/en/faq/privacy-notice.

8. General

8.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the

Promotion where it becomes necessary to do so without prior notice.

8.2. The Promoter reserves the right to end the promotion early if stocks run out or

become unavailable.

8.3. The Promoter reserves the right to cancel or amend these Terms at any time

without prior notice.

8.4. These Terms shall be governed by the laws of England and Wales, and the parties

submit to the exclusive jurisdiction of the courts of England and Wales.