COMPLIMENTARY CANDLE WITH PURCHASE

NORTH AMERICA PROMOTION TERMS AND CONDITIONS

1. The Promotion: Subject to these Complimentary Candle with Purchase Terms and Conditions ("Terms"), the Eligible Participants who make a make an eligible purchase in person at the Participating Stores, via the Lush App or online at https://www.lush.com/us or https://www.lush.com/ca during the Promotion Period will receive a Complimentary Product.

By taking part in the Promotion, you agree to be bound by these Terms. It is a condition of participation in the Promotion that all Terms are accepted as final.

2. The Promoter: This Promotion is organised by Lush Handmade Cosmetics Ltd for the Promotion in Canada and Lush Handmade Cosmetics LLC for the Promotion in the USA both at address 8680 Cambie Street, Vancouver BC V6P 6M9, Canada ("LUSH", "us", "our" or “the Promoter”).

3. Accepting the Terms and Conditions: By participating in this Promotion at the Participating Store, you also agree to be bound by the terms and conditions at that store. If there is a conflict between these Terms and any of the other terms and conditions mentioned above, these Terms will take priority.

4. In the event of any dispute regarding the Terms or the conduct of this Promotion, the decision of LUSH shall be final, and no correspondence or discussion shall be entered into.

5. Your attention is drawn in particular to the limitations of liability contained in these Terms.

6. Promotion Period: This Promotion is available on May 6th 2026 at 12:00 a.m. to May 10th 2026 at 11.59 p.m.

7. How to Participate: Complete a "Qualifying Purchase" that meets the Minimum Spend threshold in any Participating Store, via the Lush App or through the website during the Promotion Period to receive the Complimentary Product.

8. Minimum Spend: To qualify for the Complimentary Product with purchase, customers must spend $80 (exclusive of taxes) or more in a single transaction in store. If shipping costs apply to your order made via the Lush App or website, the Minimum Spend is excluding any shipping costs applicable to your order.

9. Qualifying Purchase: Purchases from pop-ups and concessions are excluded from this Promotion. Purchases of Kitchen Box subscriptions, Fresh and Flowers subscriptions, gift cards, gift vouchers and Spa treatments are excluded from this Promotion.

10. How can I contact the Participating Store? Contact details can be found here: https://www.lush.com/ca/en_ca/shops or at https://www.lush.com/us/en_us/shops .Please note that the Participating Store opening times may be different to its usual opening times during the Promotion Period. Please check the opening times of the Participating Store before travelling to participate in the Promotion.

11. Eligible Participants: This Promotion is open to members of the public who make an eligible purchase during the Promotion Period at a Participating Store and who are at least 18 years of age and who make a purchase in the Participating Store. This does not include:

(a) employees of the Promoter or its holding or subsidiary companies,

(b) employees of agents or suppliers of the Promoter or its holding or subsidiary companies, who are professionally connected with the promotion or its administration; or

(c) members of the immediate families or households of (a) and (b) above.

12. Complimentary Product: The Complimentary Product will be a Super Milk Single Wick Candle (200 g/7.0 oz) RRP:$24.00 CAD/$22.00 USD or a Twilight Single Wick Candle (200 g/7.0 oz) RRP:$18.00 CAD/$16.00 USD.

13. Other Promotions: This Promotion is not valid in conjunction with any other offer or promotion unless stated otherwise.

14. Complimentary Product Limit: The Promotion can only be used once per Eligible Customer during the Promotion Period.

15. No cash alternative: There is no cash alternative to the Complimentary Product. The Complimentary Product is not exchangeable for cash or for any other LUSH product or for any LUSH gift card.

16. Returns:

a. Returns of the Complimentary Product (regardless of condition) will not result in a refund or payment to you of any sort.

b. If you return items from a qualifying transaction, bringing your spend below $80 (exclusive of taxes) you must also return the Complimentary Product.

17. Your Legal Rights: Nothing in these Terms shall affect any participant's legal rights including all rights in respect of refunds or replacements for products which are faulty, not fit for purpose or not as described.

18. Subject to Availability: This Promotion is subject to availability and whilst stocks last. Please check that the Complimentary Product is in stock at the Participating Store before taking part in this Promotion.

19. Unclaimed Complimentary Products: If there are unclaimed Complimentary Product when this Promotion closes, those Complimentary Product will remain the property of LUSH and LUSH may dispose of them as it sees fit, this may include offering the Complimentary Product for sale in the normal way.

20. LUSH reserves the right to cancel the Promotion or amend the Terms without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside LUSH's reasonable control.

21. LUSH and the Participating Store reserve the right to not award a Complimentary Product, disqualify a participant or ask a participant to leave the Participating Store if there are reasonable grounds to believe that any person is not eligible for any reason or for any other lawful reason, including unruly behaviour or failure to comply with these Terms.

22. Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, LUSH reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.

23. Limitation of Liability:

a) Subject to clause 23(b), LUSH and its group companies accept no responsibility for any damage, loss, injury or disappointment suffered by any person as a result of their participation in this Promotion, their attempted participation or their acceptance of any product.

b) Nothing in these Terms shall exclude LUSH’s liability for any liability which may not be lawfully limited or excluded under the law of British Columbia and the federal laws of Canada.

c) By participating or attempting to participate in this Promotion, participants agree that LUSH shall not bear any liability for: the loss, theft or misuse of any product; or any damage in any way attributable to this Promotion or the attempted participation in this Promotion, subject to clause 23(b).

24. No Waiver: Any failure on any occasion by LUSH to enforce a Term is not a waiver of that Term.

25. Governing Law and Jurisdiction: This Promotion and these Terms will be governed by the laws of the Province of British Columbia and the federal laws of Canada. The Parties irrevocably agree that the courts of the Province of British Columbia, in the City of Vancouver, shall have exclusive jurisdiction to settle any dispute or claim that arises out of, or in connection with, This Promotion and these Terms.

LUSH shall have the right to seek injunctive relief and/or initiate other forms of proceedings in any other court of competent jurisdiction.

This Promotion and any location on which these Terms are posted are only intended to be accessed from the USA and Canada. LUSH does not make any representation that materials relating to this Promotion are appropriate or available for use at any other territory.

26. How to contact LUSH: LUSH can be contacted in relation to this Promotion by emailing LUSH North America Customer Care at: [email protected].