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Double Points On Gifts Promotion November 2026 - Australia

PROMOTION TERMS AND CONDITIONS:

Double Points for Lush Club Rewards Members on Pre-Wrapped Gifts - 13th to 15th November 2026

PROMOTER: Lush Australasia Retail Pty Limited (trading as Lush Australia, ABN: 24 077 737 663) whose registered office address is 74-76 Biloela Street, Villawood NSW 2163. Our registered business name is Lush Fresh Handmade Cosmetics (the “Promoter”).

PROMOTION: Customers with a Lush Club account who have opted into Lush Club Rewards can receive double Lush Club points when they purchase a Pre Wrapped Gift Product (defined below) in participating LUSH stores throughout Australia, LUSH app or online at www.lush.com/au during the Promotion Period (the “Promotion”). No minimum spend.

PROMOTIONAL DEFINITION OF A PRE WRAPPED GIFT PRODUCT: Shall mean any non-discounted (i) pre-wrapped gifts (this applies to gifts which are pre-wrapped in paper, cardboard, tins and/or product holders and (ii) greeting cards, gift tins, knot wraps and loktas (double points will only be awarded on the product itself and not products purchased as part of any contents).

PROMOTION PERIOD: This Promotion launches online, on the LUSH app and in store on 13th November 2026 at 12:00AM AEDT and closes on 15th November 2026 at 11:59PM AEDT.

HOW TO ENTER: In order to participate in the Promotion, participants will need a Lush Club account and have opted into Lush Club Rewards, participants must make an eligible purchase of a Pre Wrapped Gift Product either in store, in the LUSH app or online during the Promotion Period.  Simply purchase your product(s) in store, in the LUSH app or online and double points will automatically be added to your Lush Club Rewards account once the purchase is completed at the checkout.


ELIGIBILITY 

The Promotion is only available to participants resident in Australia and the minimum age to participate in this Promotion is the age of majority in your territory.

In addition:

  1. Sorry, you are not eligible to participate if you are: a. an employee of the Promoter and its associated companies or group companies; b. anyone professionally associated with the Promotion; c. members of the immediate families or households of (a) and (b) above.
  2. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these terms and conditions, relevant laws and/or regulations and/or third party rights or engaged in any deception, forgery, fraud or committed any other abuse of the Promotion.

EXCLUSIONS

Any items which are not listed in these terms and conditions as a product within the Promotional Definition of a Pre Wrapped Gift Product; sale items; products purchased at third party run Lush pop-up stores and events; Lush Giving products (charity products); Gift Cards; In-Store Spa vouchers; products or services in concessions within our Lush stores; all subscription services; all customisation services; limited edition collaboration products created with brand partners; any product purchased in any Lush Hair Lab and shipping fees.


LIMITATION OF LIABILITY

  1. To the maximum extent permitted by law, we are not responsible for any damage or loss suffered where such damage or loss was not a reasonably foreseeable consequence of a breach of these terms and conditions, or where the Promotion does not run as planned.
  2. To the maximum extent permitted by law, the Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure. 
  3. To the maximum extent permitted by law, we will not accept responsibility for any liability arising in connection with any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.
  4. To the fullest extent permitted by law, we, including our officers, employees, agents and contractors, disclaim all warranties and representations of any kind (whether express or implied) and will not be liable for any direct or indirect damage (including special and/or consequential damage, such as loss of business, loss of profits or loss of data) as a result of use or participation in the Promotion.
  5. To the extent permitted by The Australian Consumer Law in the Competition and Consumer Act 2010 (Cth), we limit our liability and if any liability remains it will be limited to the replacement or repair of the goods, or the supply of equivalent goods, or the payment of the cost of repairing or replacing the goods or supplying equivalent goods.
  6. By entering the Promotion, the participant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on your part. The participant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry. 
  7. Promoter and its group companies accept no responsibility for any damage, loss, injury or disappointment suffered by any person as a result of their participation in the Promotion, their attempted participation or their acceptance of any product.
  8. By participating or attempting to participate in this Promotion, participants agree that the Promoter shall not bear any liability for: the loss, theft or misuse of any product; or any damage in any way attributable to this Promotion or the attempted participation in this Promotion.
  9. Nothing in these terms and conditions shall operate to exclude the Promoter’s liability: a. For death or personal injury as a result of the Promoter’s negligence; b. For fraud; c. Further that is permitted by law.


DATA PROTECTION 

  1. By entering the Promotion, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the purpose of administering this Promotion. 
  2. For information relating to the Promoter’s privacy policy please contact the Promoter directly or visit the website at https://www.lush.com/au/en/faq/au-en-privacy-policy

GENERAL

  1. The Promoter reserves the right to (i) cancel, or amend the Promotion where it becomes necessary to do so without prior notice; and/or to (ii) cancel or amend these terms and conditions at any time without prior notice. 
  2. Each of the clauses of these terms and conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.  If the Promoter fails to insist that you perform any of your obligations under these terms and conditions, or if the Promoter does not enforce its rights against you, or if the Promoter delays in doing so, that will not mean that the Promoter has waived its rights against you and will not mean that you do not have to comply with those obligations. If the Promoter does waive a default by you, the Promoter will only do so in writing, and that will not mean that the Promoter will automatically waive any later default by you.
  3. This Promotion is subject to the LUSH Club Rewards Programme Terms and Conditions https://www.lush.com/au/en/a/lush-club-rewards-programme-au-terms-conditions 
  4. If you return/refund your purchase, any additional points earned as part of the Promotion will be deducted from your Lush Club Rewards account.
  5. These terms and conditions shall be governed by the laws of New South Wales. In the event of any matter or dispute arising out of or in connection with these terms and conditions, you and we shall submit to the exclusive jurisdiction of the courts of New South Wales.