Spend $95 and enjoy free delivery | dispatch delays up to 10 days Find out more

Skip to content

Contact Us

    PLEASE NOTE: Due to the COVID lockdowns impacting our operations, phone support is temporarily unavailable and we are working hard to resolve this as soon as possible. Please reach out via email or live chat in the meantime, and our Customer Care team will be happy to help. 

    Live Chat

    Click the 'chat with us' icon to the right

    Customer Care

    1300 LUSH AU (5874 28) 

    [email protected]

    Customer Care/Live Chat Opening Hours

    Monday to Friday 9:30am-4:30pm AEST

    Saturday to Sunday Closed

    Post Address

    Attn: Lush Customer Care
    Unit 1A, 74-76 Biloela Street
    Villawood NSW 2163
    Australia

    Press Office

    If you are a journalist and have a press enquiry, please contact:

    [email protected]

    Lush Charity

    If you have an enquiry about applying for a grant from Charity Pot, contact:

    [email protected]

    Looking for more information?

    For delivery questions, please click here 

    For Refund/reissue information, please click here 

    For Privacy information, please click here

    To find a store, please click here

    For information about cookie preferences, please click here

    Homepage - Contact Us

    Copyright © 1995–2021 Lush Retail Ltd.