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AU Product Donations For Charity

Here at Lush, we never like to see anything go to waste, in line with our freshness policy, and therefore regularly donate surplus products to various causes we hold dear to our heart.

These places include (to name a few!) homeless shelters, hospices and other groups that provide services for vulnerable people of all ages. As much as we would love to donate to everyone who gets in touch, we are limited by the amount of stock we have available. For this reason, we cannot donate items for fundraising, prizes or goodie bags.

This is because we prefer to support causes directly through our Charity Pot body lotion. 

You can also visit your local shop and see if there is any stock they’re able to donate. Find your local shop here.

Please note that these products cannot be used for fundraising, raffle prizes, gifts or handouts for supporters, and must not be sold on.

For further information, you can email [email protected].

Who can apply for a product donation?

Service providers that support vulnerable people who have little or no access to toiletries such as homeless shelters, refuges, and hospitals can apply for donations. We will also support small grassroots charities and community groups that provide wellbeing and sensory activities.

The following eligibility criteria apply to all groups applying for a product donation: 

  • They do not test on animals
  • Respects all people groups, including minority communities 
  • Does not have any affiliation to military or religious organisations 
  • Will not be reselling the products or use them for fundraising purposes 
  • Will not be using the products for individual prizes

What sort of products/things are donated?

We will most frequently donate all the surplus stock we have, such as shower gels, soap, shampoo bars, bath bombs and lotions. However, all donations are subject to availability.

How long will it take to receive products?

Please allow 1 - 2 months for products to leave our facilities and be delivered to you. Please allow at least 6 weeks from applying for a product donation in New Zealand for the product to arrive.

We value the hard work that grassroots organisations do every day to provide support and will always do our best to help in any way we can with the toiletries we won’t sell.

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