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Double Lush Club Points on unpackaged products for Lush Club Rewards members - Australia

    Double Lush Club Points on unpackaged products for Lush Club Rewards members - 11 JULY  2026 TO 12 JULY 2026

    PROMOTER:  Lush Australasia Retail Pty Limited (trading as Lush Australia, ABN: 24 077 737 663) whose registered office address is 74-76 Biloela Street, Villawood NSW 2163. Our registered business name is Lush Fresh Handmade Cosmetics (the “Promoter”).

    PROMOTION: Customers with a Lush Club account who have opted into Lush Club Rewards can receive double Lush Club points when they purchase an eligible Naked Product(s) (defined below) in participating Australian LUSH stores, LUSH app or online at www.lush.com/au during the Promotion Period.

    PROMOTIONAL DEFINITION OF NAKED PRODUCTS: Naked Products are products that are closely related to, but not identical to, packaging-free and for the purposes of this promotion shall mean: products within the ranges specified below that are solid and are available to purchase without any primary packaging.  For example if a product is displayed for sale in a plastic, aluminium, tin, cardboard or glass tub, bottle, tube, case, pot or any other packaging, including fully wrapped in paper or cellulose, then it is not considered a Naked Product*. If a product includes an additional component that is an integral part of using it (e.g. a reusable bubble bar wand, or a bath bomb meant to be used with the muslin cloth it's wrapped in), it shall be a Naked Product.  *Naked Mascaras, Body Bars and Lipstick Squares shall be considered a Naked Product for the purposes of this Promotion.

    1. Bath bombs;
    2. Bubble bars;
    3. Soaps; 
    4. Massage bars; 
    5. Body bars; 
    6. Solid body butters (e.g. Scrubee, Buffy);
    7. Bath melts;
    8. Solid shampoos and shampoo bars;
    9. Solid conditioners and co-wash slices;
    10. Solid foundation;
    11. Solid concealers;
    12. Lush Melts (the wax-based fragrance products);
    13. Shower bombs;
    14. Solid facial oils;
    15. Solid serums; 
    16. Fragrance washcards;
    1. Solid face cleansers 
    2. Solid face soaps; 
    3. Solid deodorants;
    4. Naked mascaras; 
    5. Solid lipstick squares;
    6. Solid foot care; 
    7. Solid shower scrubs; 
    8. Solid hair treatments; 
    9. Solid body bars;
    10. Toner tabs; and
    11. Face and shower gummies.

    (the “Promotion”).

    PROMOTION PERIOD: This Promotion launches online, on the LUSH app and in store at 0:00 AEST July 11 2026 and closes on 23:59 AEST July 12 2026 (the “Promotion Period”).

    HOW TO ENTER: In order to participate in the Promotion, participants will need a Lush Club account and have opted into Lush Club Rewards, participants must make an eligible purchase of a Naked Product(s) either in store, in the LUSH app or online during the Promotion Period.  Simply purchase your product(s) in store, in the LUSH app or online and double points will automatically be added to your Lush Club Rewards account once the purchase is completed at the checkout.

    EXCLUSIONS: What products are excluded from the Promotion? Any items which are not listed in these terms and conditions as a Naked Product; sale items; products purchased at third party run Lush pop-up stores and events; Gift Cards; In-Store Spa vouchers; products or services in concessions within our Lush stores; all subscription services; all customisation services; all Lifestyle items (including but not limited to such as clothing, tote bags and cosmetics pouches); Knot Wraps, Lush paper carrier bags and Make-up brushes and shipping fees.

    ELIGIBILITY 

    The Promotion is only available to participants resident in Australia and the minimum age to participate in this Promotion is the age of majority in your territory.

    1. Sorry, you are not eligible to participate if you are:  a. an employee of the Promoter and its associated companies or group companies; or b. anyone professionally associated with the Promotion.
    2. The Promoter reserves the right to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these Terms and Conditions, relevant laws and/or regulations and/or third party rights.

    LIMITATION OF LIABILITY

    1. To the maximum extent permitted by law, the Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not, at the time the entry into the Promotion was made, a reasonably foreseeable consequence of a breach of these Terms, or where the Promotion does not run as planned.
    2. To the maximum extent permitted by law, the Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.
    3. To the maximum extent permitted by law, the Promoter will not accept responsibility for entries that are incomplete, lost, damaged or delayed in transit (if applicable), regardless of cause, including, for example as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.
    4. By participating or attempting to participate in this promotion, participants agree that Promoter shall not bear any liability for: the loss, theft or misuse of any product; or any damage in any way attributable to this Promotion or the attempted participation in this Promotion.
    5. Promoter and its group companies accept no responsibility for any damage, loss, injury or disappointment suffered by any person as a result of their participation in the Promotion or their attempted participation or their acceptance of any product.
    6. By entering the Promotion, the participant indemnifies the Promoter against any and all actions, claims, damages, expenses or liabilities suffered or incurred directly or indirectly by us in consequence of any breach or alleged breach, non-performance or non-observation by the entrant of any agreement, conditions, obligation or warranty on the part of the entrant herein. The participant hereby waives and releases the Promoter and each of its parent, affiliated, subsidiary and/or related entities and parties from any claim, action or demand arising out of or in connection with the use of the entry.
    7. Nothing in these Terms and Conditions shall operate to exclude the Promoter’s liability: a. For death or personal injury as a result of the Promoter’s negligence; b. For fraud; c. Further that is permitted by law.

    DATA PROTECTION

    1. By entering the Promotion, entrants acknowledge that the Promoter (and its group companies on its behalf), may process, store, distribute and/or use the information (including personal data) entrants provide in their entry and in the process of entering for the purpose of administering this Promotion.
    2. For information relating to the Promoter’s privacy policy please contact the Promoter directly or visit the website at https://www.lush.com/au/en/faq/au-en-privacy-policy

    GENERAL

    1. By participating in the Promotion, all participants will be deemed to have read, accepted and be bound by these Terms and Conditions and any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.
    2. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice.
    3. Where permitted by law, the Promoter reserves the right to cancel or amend these Terms and Conditions at any time without prior notice.
    4. The Promoter’s decision relating to the Promotion is final and binding and no discussions or correspondence will be entered into.
    5. Each of the clauses of these terms and conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.  If Promoter fails to insist that you perform any of your obligations under these terms and conditions, or if the Promoter does not enforce its rights against you, or if Promoter delays in doing so, that will not mean that Promoter has waived its rights against you and will not mean that you do not have to comply with those obligations. If Promoter does waive a default by you, Promoter will only do so in writing, and that will not mean that Promoter will automatically waive any later default by you.
    6. The Promoter shall be entitled to assign the benefit of these terms either in whole or in part to any of its subsidiary or associated bodies or successors in title and/or any third party.
    7. These Terms and Conditions shall be governed by the laws of New South Wales. In the event of any matter or dispute arising out of or in connection with these Terms, you and we shall submit to the exclusive jurisdiction of the courts of New South Wales.

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