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We're thrilled that you want to share your thoughts and experience with our products and services.

We love hearing from you! Before you get started, let's make sure you know what to expect.

<b>How does Lush approach customer reviews?</b>

Terms and Conditions Customer Testimonials (including images)

These Terms of Use govern your conduct and Lush Retail Limited's rights associated with the Customer testimonials shared by customers on our website and app. These Terms of Use are in addition to the Lush Privacy Policy referred to below. To the extent of any conflict between the Lush Privacy Policies and these Terms of Use, these Terms of Use shall take precedence with respect to the Customer Testimonial Policy. In these Terms of Use, any reference to Lush Retail Limited will be deemed to include a reference to the Lush Group.

By submitting any content to Lush Retail Limited, you represent and warrant that:

you are the sole author and owner of the intellectual property rights thereto; all "moral rights" that you may have in such content have been voluntarily waived by you;

You agree to indemnify and hold Lush Retail Limited (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to our Customer Testimonial service provider) harmless from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Lush Retail Limited a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at sole discretion of Lush Retail Limited, who reserve the right to change, condense or delete any content on <a href="http://lush.com/">lush.com</a> that Lush Retail Limited deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Lush Retail Limited does not guarantee that you will have any recourse through Lush Retail Limited to edit or delete any content you have submitted. Lush Retail Limited reserves the right to remove or to refuse to post any submission for any reason.

You acknowledge that you, not Lush Retail Limited, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Lush Retail Limited, its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees.

You understand that for the purposes of administering the Customer testimonials it may be necessary for Lush Retail Limited to hold and process your personal data and for your likeness to be in the public domain. Lush Retail Limited will process your personal information in line with our Privacy Policies:

<a href="https://www.lush.com/uk/en/faq/privacy-notice">Lush Privacy Policy</a>

We may change this Policy from time to time. When we post changes to this Policy, we will revise the "Last Updated" date at the top of this Policy.

POLITIQUE DE TÉMOIGNAGE CLIENT